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Missed delivery

Let's try that again.

Sorry we missed you. Pick a new day below and we'll bring it back around.

Takes about a minute. We'll confirm your new delivery window by email.

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You'll get an email confirmation within a few minutes.

You're rebooked.

We've scheduled your redelivery. Keep an eye on your inbox for confirmation, and thanks for your patience.

Why we couldn't leave it

Every Australiawide parcel needs a signature from the named recipient. It's how we guarantee safe delivery, every time. Your parcel is safe at our depot until we redeliver.

Need it sooner? Send us a note through the contact page and we'll do our best to bring it forward.

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